techhorizonitsolutions

SERVICES

On-Going Website Support

No one likes website downtime or dealing with
updates.

HOW WE WORK?

Regular Updates

Keeping your website up to date and secured is important not just so it stays up, but also to show your customers that you’re current and growing.

Full Testing

Ensuring your website is always functioning the way it should is something that always has to be a priority. What good is a beautiful website if a page doesn’t load or a contact form doesn’t send. We do a monthly checkup on every aspect of the website in order to have a smooth run without speedbumps.

 

Basic Revisions

As your business expands, so should your website. When your company gets a new achievement, new project, new staff, it’s important to reflect that on your site. Not only it’s great for potential customers to see you’re current, it’s also showing search engines that you’re relevant and should be considered to move up the ranking for search results.

Although you’ll easily be able to do basic revisions anytime you like,  we will take care of small updates for you so you can focus on what you need to get done.

Error Fixing

Have you ever been on a site where a link wasn’t working? Or where you submitted a form and got an error message back?

 

This type of things could result in turning off potential clients that come to your site. We regularly check for these type of issues and have an alert system that notifies us for any basic issues. That means we can get small fixes like that before anyone even noticed they happened.

Theme / Plugin Updates

Every website needs to be updated on a regular basis. Just like car that needs an oil change or things can start to get very messy (let alone costly). Plugin and theme updates are crucial as they remove any bugs or open back doors. Avoiding these updates could result in a website downtime.

If you aren’t sure what you’re doing, it’s important that you let a developer handle these updates to avoid broken pages or code being deleted.

Monthly Backup

When something goes wrong, sometimes the easiest way to fix everything quickly is to upload a backup.

We do a monthly backup of your entire site. If something does happen, and we cannot quickly fix it, we might be able to simply swap some files from the backup and the problem will be resolved right away.

Start a New Project

Now that you’ve had a chance to learn about our process as well as review our case studies of all the web design in Vancouver, it is time to get your project moving forward!